PlayStation ® Network · Qriocity ™ (Curiosity) part of the service
Resumed in Japan and Asia countries
Sony Corporation and Sony Computer Entertainment Inc. (the SCE) is, Sony Network Entertainment International (less SNEI), and Japan from May 28, Taiwan, Singapore, Malaysia, Indonesia, and Thailand's Qriocity ™ and PlayStation ® Network announced in stages to resume service. Also, PlayStation ® Network will introduce in the country along Qriocity or a program that supports the protection of your personal information for the views of your ™. Japan and Asian countries 1 ※ We apologize for any customers are worried, we deeply apologize to you for waiting and service resumed.
Introduction of safety measures to protect your personal information
Information as to when you start the service in some areas such as North America and Europe are SNEI, PlayStation ® Network and Services for the Qriocity ™, along with the security company specializing in information security technology and the introduction of more advanced systems invasion of additional software for monitoring and vulnerability, the introduction of early warning systems to detect suspicious patterns of behavior than to strengthen the encryption method, including enhanced safety measures such as installing additional firewalls Detasekyuritishisutemu講Jimashita. Furthermore, in terms of structure, as part of measures to strengthen information security management, SNEI Chief Information Security Officer is provided to further strengthen information security across the whole network infrastructure, protect your personal information more highly We will continue to implement the measures.
Gradual resumption of service on
As of this time to restore service, customers Qriocity PlayStation ® Network will be available and some of the features provided by online ™. The service started in Japan and Asian countries include the following.
PlayStation ® Network and Service sign-in and password change Qriocity ™
"PlayStation 3" (PS3 ®) and PSP ® "PlayStation" in online matches
Friends list, chat functionality, such as trophies, "friend" feature in the category
PlayStation ® Home
torne ™ (Tornado) in networking and other services *
(Incidentally, PlayStation ® Network For Video Content rental purchased at video delivery service of, PlayStation ® Network because it stopped from April 21 service, currently has expired, all for download Can. outages due to in regard to your viewers could not correctly can not be downloaded after purchasing the rental, SCE thank you to contact your customer support office.)
* PlayStation ® Store and "Curiosity" and settlement services available with video on demand are not included.
* Torne ™ is a service for Japan.
Efforts to provide safety and security to customers
4 PlayStation ® Network held Mon and the intrusion into Qriocity ™, for a range of information considered was taken illegally, the investigation team continues to research institutions, including the outside. As of today, evidence was taken from your credit card information is not reported. In addition, we have also confirmed that there was an abuse of the intrusion caused by this.
Also a deep understanding of these situations, in Japan, as well as customer support office in the past, inquiries and resume service, a dedicated toll-free support and inquiries regarding personal information protection and exploitation of the SCE We set (09:00 ~ 19:00 hours) ※ 2 . If you would like information about a reissue of a credit card and, while you help us with credit card companies, when you experience the reissue fee, the cost will be covered by the SCE. Note that for these measures may also be changed by the result of ongoing research.
Furthermore, in addition to the above, for all our customers, inconvenience, and apologize Sorry for the worry, as you look forward to being grateful, after resuming full service "package of gratitude and apology" (see Attachment ) offers free of charge. For more information on these programs will be announced in Japan at the following site.
http://www.jp.playstation.com/psn/state.html
Programs in Asian countries, countries in the coming days, will guide the region.
Hirai Kazuo ■ Vice President & CEO, Sony Corporation
"On the possibility of leakage of personal information from unauthorized access, and the shutdown of long-term, Asian countries and customers in Japan, I sincerely apologize for any inconvenience that has a lot to worry about .
Received this matter, while a criminal investigation by authorities and prepare your investigators in the United States had established a data center, Mairi more robust system for 24-hour services to be available to everyone at ease Mashita. In order to safely enjoy the best entertainment to everyone who has established a system of thorough will continue every effort to promote initiatives for improving security. "
1 ※ South Korea, will also guide you are ready to resume service soon in Hong Kong.
2 ※ restart some service after office hours. The current opening hours (10:00 to 18:00) will continue to extend support to.
And over
※ "Qriocity" is a trademark of Sony Corporation. Also, "PlayStation", "PlayStation", "PS3", "PSP" are registered trademarks of Sony Computer Entertainment.
[Exhibit: Japanese customers, "thanks and apology package" - more
[Game content]
Before 21 April 2011 "PlayStation Network" was up for the customer to "PlayStation Store" in the following content ("PlayStation 3", "PSP" "PlayStation Portable" two titles each, a total of four titles ) offers.
▽ "PlayStation 3" format
You can choose two titles from the following five titles.
· The Last Guy
- Come on LocoRoco!! BuuBuu Cocoreccho!
- Echochrome - Overture -
· WipEout HD
- Hasurakingu
▽ "PSP" "PlayStation Portable" Formatting
You can choose two titles from the following five titles.
- But despite being a hero or Iki or2 PSP the Best
- Everybody's cleaner
Donchaka · ♪ Patapon 2 PSP the Best
LittleBigPlanet - Portable
· LocoRoco-Midnight Carnival-
- Regular update service;
Before 21 April 2011 "PlayStation Network" offers the following content to your clients who are registered.
- Flat-rate service package "PlayStation Plus"
Existing customers: the right to offer free use of 30-day period was added to the service outage
(We will automatically extend the procedure. The offer period will be announced later.)
Non-customers who need: a day free subscription right 30 "PlayStation Store" provides
- [Weekly] Toro Station Purachinya membership card / membership card Purachinya P
Existing customers: the right to offer free use of 30-day period was added to the service outage
(We will automatically extend the procedure. The offer period will be announced later.)
Non-customers who need: a day free subscription right 30 "PlayStation Store" provides
[Video Content]
All the "PlayStation Network" / "Qriocity" free rental video content provided on specific user accounts to everyone
※ More details later, I will guide you.
- "PlayStation Home";
Before 21 April 2011 "PlayStation Network" was up for the customer to "PlayStation Store" offers the following content to the hotel.
- A special personal space (own room) provides a free
※ For details finalized, " PlayStation Home " will be the official guide at the site.
© 2011 Sony Computer Entertainment Inc. All Rights Reserved.
Source: http://cdn.jp.playstation.com/msg/nr_20110527_psn_qriocity.html
Resumed in Japan and Asia countries
Sony Corporation and Sony Computer Entertainment Inc. (the SCE) is, Sony Network Entertainment International (less SNEI), and Japan from May 28, Taiwan, Singapore, Malaysia, Indonesia, and Thailand's Qriocity ™ and PlayStation ® Network announced in stages to resume service. Also, PlayStation ® Network will introduce in the country along Qriocity or a program that supports the protection of your personal information for the views of your ™. Japan and Asian countries 1 ※ We apologize for any customers are worried, we deeply apologize to you for waiting and service resumed.
Introduction of safety measures to protect your personal information
Information as to when you start the service in some areas such as North America and Europe are SNEI, PlayStation ® Network and Services for the Qriocity ™, along with the security company specializing in information security technology and the introduction of more advanced systems invasion of additional software for monitoring and vulnerability, the introduction of early warning systems to detect suspicious patterns of behavior than to strengthen the encryption method, including enhanced safety measures such as installing additional firewalls Detasekyuritishisutemu講Jimashita. Furthermore, in terms of structure, as part of measures to strengthen information security management, SNEI Chief Information Security Officer is provided to further strengthen information security across the whole network infrastructure, protect your personal information more highly We will continue to implement the measures.
Gradual resumption of service on
As of this time to restore service, customers Qriocity PlayStation ® Network will be available and some of the features provided by online ™. The service started in Japan and Asian countries include the following.
PlayStation ® Network and Service sign-in and password change Qriocity ™
"PlayStation 3" (PS3 ®) and PSP ® "PlayStation" in online matches
Friends list, chat functionality, such as trophies, "friend" feature in the category
PlayStation ® Home
torne ™ (Tornado) in networking and other services *
(Incidentally, PlayStation ® Network For Video Content rental purchased at video delivery service of, PlayStation ® Network because it stopped from April 21 service, currently has expired, all for download Can. outages due to in regard to your viewers could not correctly can not be downloaded after purchasing the rental, SCE thank you to contact your customer support office.)
* PlayStation ® Store and "Curiosity" and settlement services available with video on demand are not included.
* Torne ™ is a service for Japan.
Efforts to provide safety and security to customers
4 PlayStation ® Network held Mon and the intrusion into Qriocity ™, for a range of information considered was taken illegally, the investigation team continues to research institutions, including the outside. As of today, evidence was taken from your credit card information is not reported. In addition, we have also confirmed that there was an abuse of the intrusion caused by this.
Also a deep understanding of these situations, in Japan, as well as customer support office in the past, inquiries and resume service, a dedicated toll-free support and inquiries regarding personal information protection and exploitation of the SCE We set (09:00 ~ 19:00 hours) ※ 2 . If you would like information about a reissue of a credit card and, while you help us with credit card companies, when you experience the reissue fee, the cost will be covered by the SCE. Note that for these measures may also be changed by the result of ongoing research.
Furthermore, in addition to the above, for all our customers, inconvenience, and apologize Sorry for the worry, as you look forward to being grateful, after resuming full service "package of gratitude and apology" (see Attachment ) offers free of charge. For more information on these programs will be announced in Japan at the following site.
http://www.jp.playstation.com/psn/state.html
Programs in Asian countries, countries in the coming days, will guide the region.
Hirai Kazuo ■ Vice President & CEO, Sony Corporation
"On the possibility of leakage of personal information from unauthorized access, and the shutdown of long-term, Asian countries and customers in Japan, I sincerely apologize for any inconvenience that has a lot to worry about .
Received this matter, while a criminal investigation by authorities and prepare your investigators in the United States had established a data center, Mairi more robust system for 24-hour services to be available to everyone at ease Mashita. In order to safely enjoy the best entertainment to everyone who has established a system of thorough will continue every effort to promote initiatives for improving security. "
1 ※ South Korea, will also guide you are ready to resume service soon in Hong Kong.
2 ※ restart some service after office hours. The current opening hours (10:00 to 18:00) will continue to extend support to.
And over
※ "Qriocity" is a trademark of Sony Corporation. Also, "PlayStation", "PlayStation", "PS3", "PSP" are registered trademarks of Sony Computer Entertainment.
[Exhibit: Japanese customers, "thanks and apology package" - more
[Game content]
Before 21 April 2011 "PlayStation Network" was up for the customer to "PlayStation Store" in the following content ("PlayStation 3", "PSP" "PlayStation Portable" two titles each, a total of four titles ) offers.
▽ "PlayStation 3" format
You can choose two titles from the following five titles.
· The Last Guy
- Come on LocoRoco!! BuuBuu Cocoreccho!
- Echochrome - Overture -
· WipEout HD
- Hasurakingu
▽ "PSP" "PlayStation Portable" Formatting
You can choose two titles from the following five titles.
- But despite being a hero or Iki or2 PSP the Best
- Everybody's cleaner
Donchaka · ♪ Patapon 2 PSP the Best
LittleBigPlanet - Portable
· LocoRoco-Midnight Carnival-
- Regular update service;
Before 21 April 2011 "PlayStation Network" offers the following content to your clients who are registered.
- Flat-rate service package "PlayStation Plus"
Existing customers: the right to offer free use of 30-day period was added to the service outage
(We will automatically extend the procedure. The offer period will be announced later.)
Non-customers who need: a day free subscription right 30 "PlayStation Store" provides
- [Weekly] Toro Station Purachinya membership card / membership card Purachinya P
Existing customers: the right to offer free use of 30-day period was added to the service outage
(We will automatically extend the procedure. The offer period will be announced later.)
Non-customers who need: a day free subscription right 30 "PlayStation Store" provides
[Video Content]
All the "PlayStation Network" / "Qriocity" free rental video content provided on specific user accounts to everyone
※ More details later, I will guide you.
- "PlayStation Home";
Before 21 April 2011 "PlayStation Network" was up for the customer to "PlayStation Store" offers the following content to the hotel.
- A special personal space (own room) provides a free
※ For details finalized, " PlayStation Home " will be the official guide at the site.
© 2011 Sony Computer Entertainment Inc. All Rights Reserved.
Source: http://cdn.jp.playstation.com/msg/nr_20110527_psn_qriocity.html