PSN Outtage 4/20 - 5/15 (UPDATED)

First topic message reminder :

Everybody started getting the infamous 80710A06 error when trying to log in to the PlayStation Network on Wednesday April 20th. Another attack on PSN? A screw up on PSNs side? Some type of disaster? Hmm... We can't say for sure, but we do think PSN was hacked which lead Sony to shut down PSN servers to provide more security protection to their databases. I will continue to update this post with information as the PSN Blog becomes updated and info from other sources as well.




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UPDATE:



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Dang im tired of home being offline ive done all the things i been pushing off.

lol va join the psn hating this dang thing being down club lol nah really everyone sick of home and psn being down i bet bad company two times now go for hard beat now I LOVE GOLD godfather2 got old and i did feel like play gta4 sonic i beat it easy and hard geez jerriko called my name again played it for awhile lol

i was soo bummed when i found out that psn was down for the 3rd day i was like ahhh and played some gta and killed some cops and ran over ppl and everything

This hacker is in a world of shit if they catch him.
http://ca.kotaku.com/5797288/playstation-network-attack-now-has-the-attention-of-us-homeland-security

Only 3 more days... I can wait i hope...

If catch the hacker he/she get lighter sentence if tell them how he did it happened all the time

lmao he still going to jail so what does it matter

for like maybe a month and if american jail be more like restort then a jail :p

They should have put somthing on today for us to know more information but it's sony they don't share much. >.< They suck :/

today Saturday sony not working today this why psn not be up until tuesday

Bloody typical! 'Working night and day' .. Oh wait I'll take saturday and sunday off! =....=

night and day to sony is 12pm to 10pm :p

Not 10pm here yet! So they should be working!!

Sony is expected to provide its most detailed update yet on Sunday on a hack that hit the PlayStation Network and the status of personal information and credit card numbers of up to 77 million customers.

Kaz Hirai, the head of Sony's gaming division, will speak to journalists in Tokyo and provide the findings of an investigation into the hack of its online gaming service, said Sony. Hirai will also detail the PlayStation Network's system security measures and service restoration plan.

The PlayStation Network, which acts as an e-commerce and online gaming platform for the PlayStation 3, has been unavailable for more than a week. Sony took it offline after discovering an attack on the system had taken place.

Sony's main avenue of communications with its customers to date has been via messages on its regional websites. But many questions are yet to be answered.

Chief among them is the size of a data leak that took place. Sony said customer information was lost, but its unclear if it affects all 77 million customers of a subset of them. The status of customer credit card numbers is also uncertain. Sony previously said it hadn't uncovered evidence of a theft of card numbers, but it advised users to nonetheless be on the look out for suspicious transactions.

Also in the spotlight is Sony's apparent slowness in taking the network offline and informing customers. The company said it became aware of an intrusion on April 19 but the network wasn't taken offline until a day later. It was two further days until Sony acknowledged it had been hit by an attack, and only on April 26 did it warn customers their information may have been stolen.

The news conference will be Hirai's first public comments on the hack and outage. He appeared before reporters in Tokyo on Tuesday to present prototypes of Sony's upcoming tablet PCs, but he did not address the PlayStation Network problems.

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Vicky wrote:for like maybe a month and if american jail be more like restort then a jail :p

American jails are only a resort to the rich and famous. If you go to American jail, you're going to get raped in the ass. It's like college for criminals. You go in a petty criminal, you come out a criminal mastermind. American jail is all about rape, and gang wars. Racism, rape, shanks, and smuggling drugs in your ass. Welcome to America!

omg u got that right to some parts but truthifully most jails pplz there lay around watching tv eat three hot meals and pay nothing for thier crime yeah there is gangs and rapes but most of the time they are doing nothing in jail it club med for most and they get paid to go back to school in prison that is what really sux paid to learn how to do bigger bader jobs

UPDATE:



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They best be giving me some free subscription time to DCUO. They wasted the rest of my subscription with this shit.

Manson60 wrote:They best be giving me some free subscription time to DCUO. They wasted the rest of my subscription with this shit.

looks like they are manson a "welcome back program" with bunch free goodies

SOME PLAYSTATION®NETWORK AND QRIOCITY™ SERVICES TO BE AVAILABLE THIS WEEK
Phased Global Rollout of Services to Begin Regionally;
System Security Enhanced to Provide Greater Protection of Personal Information

Tokyo, May 1, 2011 – Sony Computer Entertainment (SCE) and Sony Network Entertainment International (SNEI, the company) announced they will shortly begin a phased restoration by region of PlayStation®Network and Qriocity™ services, beginning with gaming, music and video services to be turned on. The company also announced both a series of immediate steps to enhance security across the network and a new customer appreciation program to thank its customers for their patience and loyalty.

Following a criminal cyber-attack on the company’s data-center located in San Diego, California, U.S.A., SNEI quickly turned off the PlayStation Network and Qriocity services, engaged multiple expert information security firms over the course of several days and conducted an extensive audit of the system. Since then, the company has implemented a variety of new security measures to provide greater protection of personal information. SNEI and its third-party experts have conducted extensive tests to verify the security strength of the PlayStation Network and Qriocity services. With these measures in place, SCE and SNEI plan to start a phased rollout by region of the services shortly. The initial phase of the rollout will include, but is not limited to, the following:

* Restoration of Online game-play across the PlayStation®3 (PS3) and PSP® (PlayStation®Portable) systems
-This includes titles requiring online verification and downloaded games
* Access to Music Unlimited powered by Qriocity for PS3/PSP for existing subscribers
* Access to account management and password reset
* Access to download un-expired Movie Rentals on PS3, PSP and MediaGo
* PlayStation®Home
* Friends List
* Chat Functionality

Working closely with several outside security firms, the company has implemented significant security measures to further detect unauthorized activity and provide consumers with greater protection of their personal information. The company is also creating the position of Chief Information Security Officer, directly reporting to Shinji Hasejima, Chief Information Officer of Sony Corporation, to add a new position of expertise in and accountability for customer data protection and supplement existing information security personnel. The new security measures implemented include, but are not limited to, the following:

* Added automated software monitoring and configuration management to help defend against new attacks
* Enhanced levels of data protection and encryption
* Enhanced ability to detect software intrusions within the network, unauthorized access and unusual activity patterns
* Implementation of additional firewalls

The company also expedited an already planned move of the system to a new data center in a different location that has been under construction and development for several months. In addition, PS3 will have a forced system software update that will require all registered PlayStation Network users to change their account passwords before being able to sign into the service. As an added layer of security, that password can only be changed on the same PS3 in which that account was activated, or through validated email confirmation, a critical step to help further protect customer data.

The company is conducting a thorough and on-going investigation and working with law enforcement to track down and prosecute those responsible for the illegal intrusion.

“This criminal act against our network had a significant impact not only on our consumers, but our entire industry. These illegal attacks obviously highlight the widespread problem with cyber-security. We take the security of our consumers’ information very seriously and are committed to helping our consumers protect their personal data. In addition, the organization has worked around the clock to bring these services back online, and are doing so only after we had verified increased levels of security across our networks,” said Kazuo Hirai, Executive Deputy President, Sony Corporation. “Our global audience of PlayStation Network and Qriocity consumers was disrupted. We have learned lessons along the way about the valued relationship with our consumers, and to that end, we will be launching a customer appreciation program for registered consumers as a way of expressing our gratitude for their loyalty during this network downtime, as we work even harder to restore and regain their trust in us and our services.”

Complimentary Offering and “Welcome Back” Appreciation Program
While there is no evidence at this time that credit card data was taken, the company is committed to helping its customers protect their personal data and will provide a complimentary offering to assist users in enrolling in identity theft protection services and/or similar programs. The implementation will be at a local level and further details will be made available shortly in each region.

The company will also rollout the PlayStation Network and Qriocity “Welcome Back” program, to be offered worldwide, which will be tailored to specific markets to provide our consumers with a selection of service options and premium content as an expression of the company’s appreciation for their patience, support and continued loyalty.

Central components of the “Welcome Back” program will include:

* Each territory will be offering selected PlayStation entertainment content for free download. Specific details of this content will be announced in each region soon.
* All existing PlayStation Network customers will be provided with 30 days free membership in the PlayStation Plus premium service. Current members of PlayStation Plus will receive 30 days free service.
* Music Unlimited powered by Qriocity subscribers (in countries where the service is available) will receive 30 days free service.

Additional “Welcome Back” entertainment and service offerings will be rolled out over the coming weeks as the company returns the PlayStation Network and Qriocity services to the quality standard users have grown to enjoy and strive to exceed those exceptions.

SNEI will continue to reinforce and verify security for transactions before resuming the PlayStation®Store and other Qriocity operations, scheduled for this month.

lmao whats so good of having plus free for 30 days if the only thing that you can save after is the themes which have no expiring date

that freaking blows give me a free freaking game i dont want plus i want new game damnit sony u blow green chucks of ouze i hate that really everything we download we be losed at the end of 30 days whats the freaking point then i want a freaking game

yeah free games would be cool not 30 day trail crap that no body wants sucks for sure

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psn better be up tomorrow >.<

yeah right ill believe when i see it lmao