by Vicky Fri May 13, 2011 12:34 pm
Sony Computer Entertainment (SCE) and Sony Entertainment Network International (SNEI, the company) announced it will soon begin a phased regional restoration services and Qriocity PlayStation Network, starting with activation of games, music and video.
The company has also announced a series of immediate steps to increase network security and a new customer appreciation program to thank for their patience and loyalty.
A reason for a cyber attack in the data center in San Diego, California, USA, shut SNEI services PlayStation Network and Qriocity, and conducted an extensive audit of the system involving several experts in computer security firms for several days.
Since then, the company has implemented a series of new security measures to ensure greater protection of personal information. SNEI and its associated experts have conducted extensive testing to verify the strength and quality of security services and Qriocity PlayStation Network.
Having taken these measures, and SNEI SCE plans to begin the phased restoration of these services by region shortly. The first phase includes, inter alia, the implementation of the following:
• Restoration of network gaming systems PlayStation 3 (PS3) and PSP.
• This includes titles that require verification in network and downloaded games.
• Q Music Unlimited access for subscribed users Qriocity for PS3/PSP.
• Account management and password reset.
• Access to active movie rentals PS3, PSP and Go Media.
• PlayStation Home.
• Friends List.
• Built-in chat.
Working closely with several outside firms to security, the company has implemented significant security measures to detect unauthorized activity and provide greater protection and security of personal information to consumers.
The company is also creating the position of Chief Information Security Officer, who will report directly to Shinji Hasejima, Chief Information Officer of Sony Corporation, thus adding a new position responsible for the expert and data protection, as a supplement to existing security staff information.
The new security measures implemented are (are not limited to):
• Automatic monitoring of software and configuration management to prevent and defend against possible further attacks.
• Increased levels of protection and encryption.
• Capacity building intrusion detection software within the network, unauthorized access, and patterns of unusual activity.
• Deploying additional firewalls.
The company has accelerated the plan to move the system to a new data center in a different location that has been in construction and development for months. Asdemás, the PS3 will have a mandatory system update that will require registered users to change their password before logging into the service.
As an extra security system is only possible to change the password on the PS3 where the account is activated, or via email confirmation, a definitive step to protect consumer data.
The company is conducting a thorough investigation and working hard with law enforcement to find and prosecute the perpetrators of this illegal intrusion.
"This criminal act against our network has had a significant impact not only our consumers but the industry as a whole. They obviously unlawful attacks underscore the widespread problem of cybersecurity. We take the security of our customer information very seriously and are committed to protecting the personal information of our consumers. In addition, the organization has worked day and night to restore network services, and will do once you have verified the increased levels of security of our network, " said Kazuo Hirai, deputy CEO of Sony Corporation. "Our global audience Qriocity PlayStation Network and has been interrupted. We have learned a valuable lesson about the relationship with our customers in the way, and for that reason, we will launch a customer appreciation program for registered customers and to express our gratitude for their loyalty during the closure of the network, working harder to restore and regain their trust in us and our services. "
Source REGIONPS3.COM